Primary Disclosure Statement

(Authorised Financial Adviser)

Download the pdf here

Due to circumstances beyond my control, it is not practicable for me to provide all of the information that I am required to include in this statement. However, I must still provide this statement to you and tell you how and why it is incomplete. I must also provide you with an updated and complete version of this statement as soon as practicable.

Sheryl Glasse: FSP Number 19384

Address:	85A Shelly Beach Road, Herne Bay, Auckland PO Box 47593, Ponsonby, Auckland, 1144
Trading name:	It Happens Ltd
Telephone number:	09 376 0069
Fax number:	09 376 0070
Email address:	sglasse@ithappens.co.nz

This disclosure statement was prepared on: 1 July 2011

It is important that you read this document

This information will help you to choose a financial adviser that best suits your needs. It will also provide some useful information about the financial adviser that you choose.

In addition to the information that I must disclose to you in this statement, I must also disclose other information to you in a separate disclosure statement (or statements), including information about the types of services that I provide, the fees that I charge, and any actual or potential conflicts of interest. If I have not provided that information to you at the same time as I give you this statement, I must provide it to you as soon as I can.

What sort of adviser am I?

I am an Authorised Financial Adviser. This means I have been authorised by the Financial Markets Authority (the government agency that monitors financial advisers) to provide the financial adviser services described below.

How can I help you?

I have been authorised to provide you with financial adviser services of the following categories:

• Financial adviser service

When I do this, I will be able to give you advice about financial products provided by a broad range of organisations (more than 5 organisations).

How do I get paid for the services that I provide to you?

Payment type	Description
Fees	My services are paid for by the fees that you pay as well as in other ways.
Commissions	There are situations in which I will be paid by other organisations. How much that payment will be depends on the decisions that you make.
Non-financial benefits from other organisations	Other organisations may give me non-financial benefits depending on the decisions that you make.

I am required to tell you the specific fees, commissions, extra payments, and other benefits that I have received or will, or may, receive in relation to the services that I provide to you. I must tell you these things before I give you advice or, if that is not practicable, as soon as practicable after I give you that advice.

What are my obligations?

As an Authorised Financial Adviser, I must comply with the Code of Professional Conduct for Authorised Financial Advisers. I also have other obligations under the Financial Advisers Act 2008 (including regulations made under that Act) and under the general law.

What should you do if something goes wrong?

If you have a problem, concern, or complaint about any part of my service, please tell me so that I can try to fix the problem.

You may contact the internal complaints scheme by contacting me and confirming your complaint in writing.

If we cannot agree on how to fix the issue, or if you decide not to use the internal complaints scheme, you can contact Insurance and Savings Ombudsman Scheme. This service will cost you nothing, and will help us resolve any disagreements.

You can contact Insurance and Savings Ombudsman Scheme at:

Address:	Level 7, 99-105 Customhouse Quay, Wellington, 6011
Telephone number:	04 499 7614
Email address:	info@iombudsman.org.nz

If you need to know more, where can you get more information?

If you have a question about anything in this disclosure statement or you would like to know anything more about me, please ask me.

If you have a question about financial advisers generally, you can contact the Financial Markets Authority.

How am I regulated by the Government?

You can check that I am a registered financial services provider and an Authorised Financial Adviser at http://www.fspr.govt.nz

The Financial Markets Authority authorises and regulates financial advisers. Contact the Financial Markets Authority for more information, including financial tips and warnings.

You can report information or complain about my conduct to the Financial Markets Authority, but in the event of a disagreement, you may choose to first use the dispute resolution procedures described above (under What should you do if something goes wrong?).

Declaration

I, Sheryl Glasse, declare that, to the best of my knowledge and belief, the information contained in this disclosure statement is true and complete and complies with the disclosure requirements in the Financial Advisers Act 2008 and the Financial Advisers (Disclosure) Regulations 2010.

Signed:......................................................................Date:........................................................

Client acknowledgement

I,............................................................. acknowledge receipt of the Primary disclosure statement version 1 dated 1 July 2011 for Sheryl Glasse of It Happens Ltd.

Signed............................................... Date.................................

Signed............................................... Date.................................